Alabama League of Municipalities Loss Control Coordinator
The Alabama League of Municipalities is a nonpartisan membership association of over 450 incorporated cities and towns. Since 1935, the League has worked to strengthen municipal government through advocacy, training and the advancement of effective local leadership. As the recognized voice of Alabama’s cities and towns, ALM’s member municipalities benefit from a variety of member programs, services and activities that are impossible to accomplish alone.
Department: Loss Control Division of AMIC and MWCF
Reports To: Loss Control Manager
FLSA Status: Non-Exempt
Salary Class: 104
Summary:
This
position is responsible for performing administrative and support functions for
the Loss Control Division. This role serves as a key resource for both internal
staff and external clients by performing the following duties:
Essential Duties and
Responsibilities include the following. Other duties may be assigned.
- Maintains and updates the Loss Control management system (RCT), ensuring accuracy, completeness, and data integrity. RCT data includes client contact information, recommendation response, risk management award records and training events.
- Reviews
and proofreads loss control reports for accuracy and completeness, distributes
finalized reports to clients via RCT.
- Maintains
recommendation response diary and sends 2nd Request for recommendation response
forms to appropriate clients via RCT.
- Proofreads
quarterly board reports for both AMIC and MWCF, ensuring clarity, consistency,
and professional presentation.
- Assists
with quarterly newsletter; proofing articles, providing data for content.
- Tracks
online training as well as assists clients with setting up accounts with online
training provider.
- Assists
with maintaining the Loss Control webpage through coordination with a
third-party webmaster, including posting training events, updating personnel
information, and ensuring current services are accurately represented.
- Assists
with RCT maintenance including updating user permissions, maintaining
recommendation database, use of error reporting system, and editing of forms
and templates within RCT.
- Assists
with generating and providing Power BI reports to Loss Control Representatives,
underwriting, and management.
- Prepares
and distributes invoices for training events, ensuring accuracy and timeliness.
- Collaborates
closely with the Accounting Department to reconcile revenue and maintain
accurate financial records for all training activities.
- Responsible
for the annual Risk Management Award program ensuring accuracy, completeness,
and data integrity. Responsibilities include gathering and calculation of data,
purchasing awards, and dispersal of awards plaques and annual awards to all
recipients.
- Assists
with inventory and ordering loss control supplies.
- Assists
with marketing campaigns for loss control services and training events.
- Assists
with annual loss control seminars including coordinating catering, venue scheduling
and securement, registration, and creating and dispersing certificates of
training.
Communication & Support:
- Serves as a point of contact for Loss Control
Representatives, clients, and internal staff.
- Responds to inquiries, resolves issues, and provides
information regarding Loss Control programs and services.
- Supports departmental initiatives and contributes to
continuous improvement process.
Competency:
- To
perform the job successfully, an individual should demonstrate the following
competencies:
- Problem Solving – Identifies and resolves issues in a timely manner by gathering and analyzing information effectively. Develops and evaluates alternative solutions and applies sound judgment, even when addressing sensitive or emotionally charged situations.
- Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Keeps emotions under control.
- Written Communication – Edits work for spelling and grammar. Able to read and interpret written information.
- Ethics – Treats people with respect. Works with integrity and ethically. Upholds organizational values.
- Organizational Support – Follows policies and procedures. Completes administrative tasks correctly and on time.
- Planning/Organizing – Prioritizes and plans work activities. Uses time efficiently. Ability to multi-task.
- Professionalism – Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.
- Quality – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
- Attendance/Punctuality – Is consistently at work and on time. Ensures work responsibilities are covered when absent.
- Dependability – Follows instructions, responds to management direction. Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Demonstrates a
strong commitment to delivering exceptional customer service.
Qualifications:
- To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and/or Experience:
- Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
- Ability to read
and comprehend simple instructions, short correspondence, and memos. Ability to
write simple correspondence. Ability to effectively present information in
one-on-one and small group situations to clients and other employees of the
organization.
Computer Skills:
- To perform this
job successfully, an individual should have knowledge of:
- Database
management systems.
- Microsoft
Office Suite (Word, Excel, Outlook, PowerPoint).
- Data reporting
and visualization tools (e.g., Power BI) preferred or willingness to learn.
- General
troubleshooting and software support practices.
Mathematical Skills:
- Ability to add,
subtract, multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and
to draw and interpret bar graphs.
Reasoning Ability:
- Ability to
apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems involving several
concrete variables in standardized situations.
Other Skills, Abilities, or Requirements:
- Operate mail
machine, fax machine, copier/scanner, and shredder. To perform this job
successfully, an individual should be able to type, bend, climb ladder or step
stool, and lift 20 pounds.
- Ability to
manage multiple priorities and meet deadlines.
- Strong
attention to detail and organizational skills.
- Demonstrates
commitment to continuous learning. Must be willing to engage in professional
development.
- Must maintain a driver’s license and means of transportation.
- May include occasional
overnight travel.
Supervisory Responsibility:
- This job has no
supervisory responsibility.
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