Member Services

Cynthia (Cindy) joined the League staff in January 2007 and became Corporate Relations Manager for the Member Services Department in 2015. Cindy is responsible for sponsorships, vendor advertising for League publications and managing the Expo at the League's Annual Convention. Cindy also serves as the program administrator for the League’s Certified Municipal Officials Program. Prior to joining the League's staff, Cindy worked part-time for 1.5 years with AMIC/MWCF's Loss Control Division and 16 years as an administrative assistant at Saint James School.  

She and her husband, Eugene, are beekeepers in the urban setting of Montgomery. Their involvement with honey bees includes working with a local community garden teaching children the importance of honey bees to the harvesting and selling of local honey. Cindy and Eugene have two children, a grandson, a "son-in-love" and a beloved Chihuahua. New adventures as grandparents keeps life full of joy. In addition, they thoroughly enjoy time away in their RV and are currently on a quest to visit each of Alabama's incredible state parks. They are members of First Baptist Church, Montgomery.  

A graduate of Auburn University in Montgomery with a Bachelor of Business Administration, Keely spent nearly two decades working for the Montgomery Chamber Convention & Visitor Bureau – first as a Membership Sales Associate and then Director of Sales – where she led a team to recruit conventions, meetings, sports and special events to the City of Montgomery as well as coordinated details for such events. In March 2021, she joined the League in the newly created role of Conferences and Events Manager where she is directly responsible for the logistics of all conferences and workshops as well as the League’s Annual Convention. Keely’s natural desire for organization and a healthy appreciation for details makes this career path more fun than work. When she’s not updating an agenda, budgeting expenses, lining up speakers or managing vendor relationships, Keely is active in her church or enjoying time with family and friends. She can also be found on the tennis courts in local USTA Leagues, walking or reading. She enjoys a good dessert and can’t say no to chocolate. 

Mary joined the Alabama League of Municipalities staff in July 2021 as the Education Coordinator and Alabama Communities of Excellence’s Program Coordinator. The Education Coordinator was a new position responsible for curriculum oversite of the League’s conferences and events, as well as additional training and outreach programs implemented by the League. In September 2022, the League adopted the twenty-year-old Alabama Communities of Excellence program and enhanced its outreach and support to communities with populations between 2,000-18,000. Of the 50 communities involved in ACE, the League is excited to see the growth of the program into the next 20 years. As of September 2024, Mary assumed the new role of Director of Professional and Community Development to help with the administrative functions of the EDA program and further the continuation of ACE, CMO and educational opportunities at ALM.

Prior to joining the League’s team, she served as the City Clerk/Treasurer of Monroeville for six years where she received her Master Municipal Clerk (MMC) designation in November 2020 and in 2018 achieved the Certified Governmental Accounting Technician (CGAT) designation. During her time in Monroeville, she also chaired the Promotions Committee for Monroeville Main Street and briefly served on the Main Street Alabama Board as the City Clerk representative. A proud Rotarian for 7 years, Mary served as Monroeville Rotary President from 2018-2020. 

In May 2024, Mary received a Master of Arts degree from The University of Alabama’s College of Communications and Information Sciences in Organizational Leadership to complement her BA in Communications from the University of Colorado - Denver (2004.) She graduated with honors in the Lambda Pi Eta, Omega Nu Lambda, and Golden Key International Honor Societies at the University of Alabama. 

Mary recently married Captain Randy Pollard of the Montgomery County Sheriff’s Office and blended their family with her daughter, Jacklynn Grace, and his twins and daughter. They continue to live in Pike Road, where they look forward to supporting both the Pike Road and Montgomery communities.

Kerri Butler joined the Alabama League of Municipalities team in June 2025 as a member services associate. A proud Montgomery native, she earned her Bachelor of Science in Psychology with a minor in sociology from Auburn University at Montgomery in 2001.

With over 22 years of experience in various roles within state government, Kerri brings a wealth of knowledge and dedication to public service. Most recently, she served as a member services specialist with the Alabama Supercomputer Authority. Now, she’s excited to bring her extensive customer service background to the League, where she looks forward to supporting members with the same commitment and care.

Outside of work, Kerri stays busy with her two children, Breah and Kingston; her boyfriend, Eric; his son, Alex; and their lively household of three dogs and two cats. Together, they enjoy a full schedule of baseball, football and basketball games, along with visits to family and all kinds of fun adventures.

Annabel joined the League team in September of 2024 and has enjoyed her position at the front desk as the receptionist. Annabel is originally from Carrollton, Georgia but moved to Prattville in July of 2024. She is a graduate from the University of Georgia and still enjoys traveling back to Athens for some football games. In her free time, she enjoys traveling, crocheting, reading and has recently started playing pickleball! She is a devoted animal lover and is always finding time to spend with her dog and two cats.